🛡️ OzSparkHub Privacy Policy

OzSparkHub ("we", "our", "us") is committed to protecting your privacy and safeguarding your personal information in accordance with the Australian Privacy Act 1988 (Cth) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. What This Policy Covers

This Privacy Policy explains:

1. What information we collect
2. How we use, share and store that information
3. Your rights and choices
4. How to contact us

By using ozsparkhub.com.au ("Site") you agree to the terms described below.

2. Information We Collect

No sensitive information (e.g. health, biometric or financial data) is intentionally collected.

3. How We Use Your Information

We use collected data to:

1. Provide and maintain the Site's functionality
2. Improve content and user experience through aggregated analytics
3. Communicate with you (e.g. newsletters, reply to enquiries)
4. Secure the Site against fraud, spam or abuse
5. Comply with legal or regulatory obligations

We never sell your personal information.

4. Legal Bases for Processing (GDPR)

If you are in the European Economic Area, our legal bases are:

5. Cookies & Tracking

We use first-party and selected third-party cookies:

• Necessary cookies – enable core functionality (cannot be disabled)
• Analytics cookies – help us understand traffic and usage patterns
• Preference cookies – remember language or display choices

You can control cookies via your browser settings or cookie-consent banner.

6. Third-Party Services

Third-party services process data under their own privacy terms. We select reputable providers and minimise data sharing.

7. Data Retention

• Account or newsletter data – retained until you unsubscribe or request deletion
• Analytics data – stored for up to 26 months, then deleted or anonymised
• Back-ups & logs – kept for a maximum of 12 months for security auditing

8. Your Rights

You have the right to:

1. Access the personal data we hold about you
2. Correct inaccurate or incomplete data
3. Delete or restrict processing of your data (subject to legal exceptions)
4. Object to certain processing activities
5. Withdraw consent at any time (for consent-based processing)
6. Data portability (GDPR)

To exercise these rights, email us at privacy@ozsparkhub.com.au.

9. International Transfers

Data may be processed outside Australia (e.g. on global cloud servers). We ensure that such transfers comply with the Privacy Act and, where applicable, GDPR Chapter V safeguards (e.g. Standard Contractual Clauses).

10. Security

We employ:

• HTTPS encryption
• Regular software patching
• Access controls & least-privilege principles
• Continuous monitoring via our hosting provider

No internet transmission is 100% secure, but we take reasonable steps to protect your information.

11. Children's Privacy

The Site is not directed at children under 13. If you believe a child has provided us with personal data without parental consent, contact us and we will delete such information promptly.

12. Changes to This Policy

We may update this Privacy Policy occasionally. The "Last updated" date will change accordingly. Material changes will be announced via a site banner or email (if you subscribe).

13. Contact Us