🏥 Free Healthcare Australia 2025: Complete Guide to Medical Support and Emergency Care

🚨 If it's a medical emergency, call 000 or go to your nearest Emergency Department - treatment is FREE regardless of your ability to pay.

🆘 EMERGENCY MEDICAL CARE - FREE FOR EVERYONE

Emergency Departments (24/7 Free Care)

Who can access: Everyone, including tourists and undocumented people
What's covered: ALL emergency treatment
Cost: Completely FREE

You will NOT be turned away if you can't pay.

Major Emergency Departments by State

NSW

• Royal Prince Alfred Hospital (Camperdown): 9515 6111
• St Vincent's Hospital (Darlinghurst): 8382 1111
• Liverpool Hospital: 8738 3000
• Westmead Hospital: 8890 5555
• John Hunter Hospital (Newcastle): 4921 3000

VIC

• The Alfred Hospital (Melbourne): 9076 2000
• Royal Melbourne Hospital: 9342 7000
• Austin Hospital (Heidelberg): 9496 5000
• Monash Medical Centre (Clayton): 9594 6666
• Frankston Hospital: 9784 7777

QLD

• Princess Alexandra Hospital (Brisbane): 3176 2111
• Royal Brisbane and Women's Hospital: 3646 8111
• Gold Coast University Hospital: 5687 8888
• Cairns Hospital: 4226 0000
• Townsville University Hospital: 4433 1111

WA

• Royal Perth Hospital: 9224 2244
• Fiona Stanley Hospital: 6152 2222
• Sir Charles Gairdner Hospital: 6457 3333
• Fremantle Hospital: 9431 3333

SA

• Royal Adelaide Hospital: 7074 0000
• Flinders Medical Centre: 8204 5511
• Lyell McEwin Hospital: 8182 9000

TAS

• Royal Hobart Hospital: 6222 8308
• Launceston General Hospital: 6777 6777

ACT

• Canberra Hospital: 5124 0000

NT

• Royal Darwin Hospital: 8922 8888
• Alice Springs Hospital: 8951 7777

When to Use Emergency Department

Go immediately for:

• Chest pain or difficulty breathing
• Severe injuries or bleeding
• Loss of consciousness
• Suspected stroke (face drooping, arm weakness, speech problems)
• Severe allergic reactions
• High fever with confusion
• Severe mental health crisis

💳 MEDICARE - YOUR KEY TO FREE HEALTHCARE

Who Gets Medicare

Automatic eligibility:

• Australian citizens
• Permanent residents
• New Zealand citizens living in Australia
• People on specific visa categories

Special eligibility:

• Refugees and asylum seekers
• Some temporary visa holders
• Reciprocal healthcare agreements (UK, Ireland, Sweden, Netherlands, etc.)

How to Get Medicare Card

If you're eligible but don't have a card:

1. Visit Medicare office with ID and proof of status
2. Apply online at servicesaustralia.gov.au
3. Call Medicare: 132 011
4. Card arrives by mail within 3 weeks

Temporary Medicare number available immediately for urgent care

What Medicare Covers (FREE)

• Bulk billing GP visits (many available)
• Emergency department treatment (always free)
• Public hospital treatment (completely free)
• Some specialist consultations (with GP referral)
• Pathology tests (blood tests, X-rays)
• Some mental health services

👨‍⚕️ FINDING BULK BILLING DOCTORS

Bulk Billing Explained

Bulk billing means:

• Doctor charges Medicare directly
• You pay NOTHING out of pocket
• No bills sent to you
• Show Medicare card, receive treatment

How to Find Bulk Billing GPs

Online Directories

healthdirect.gov.au Service Finder:

1. Go to healthdirect.gov.au
2. Click "Service Finder"
3. Enter your suburb
4. Filter for "Bulk Billing"
5. Call to confirm before visiting

Medicare Provider Directory:

1. Go to servicesaustralia.gov.au
2. Search for "Find a health professional"
3. Filter by bulk billing
4. Check distance and availability

Phone Directory

healthdirect: 1800 022 222

• Nurses available 24/7
• Can find bulk billing doctors
• Can advise if you need urgent care
• Free interpreter services available

Bulk Billing Medical Centres by City

Sydney (NSW)

• Bulk Billing Medical Centre (Multiple locations)
• Western Sydney Medical Centres
• Community Health Centres (All bulk bill)
• Aboriginal Medical Services (Bulk billing for Indigenous people)

Melbourne (VIC)

• Cohealth Community Health (Multiple locations)
• Melbourne City Medical Centre
• EACH Health (Eastern Melbourne)
• North Richmond Community Health

Brisbane (QLD)

• Brisbane North Primary Health Network centres
• Access Community Health
• Inala Primary Care
• Multilink Health Services

Perth (WA)

• Osborne Park Community Health Centre
• Cannington Community Health Centre
• Perth Inner City Medical Centre
• SMRC Family Medical Practice

Adelaide (SA)

• Adelaide Primary Health Network centres
• Western Community Health Service
• Salisbury Community Health Service
• Noarlunga Health Service

Tips for Accessing Bulk Billing

Best practices:

• Call ahead to confirm bulk billing
• Some doctors bulk bill only certain groups (pensioners, children)
• Book early - bulk billing doctors often have waiting lists
• Ask about payment options when booking
• Consider telehealth bulk billing appointments

🏨 COMMUNITY HEALTH CENTRES - FREE COMPREHENSIVE CARE

What Community Health Centres Offer

Services available:

• GP consultations (bulk billing)
• Nursing services
• Mental health support
• Dental services (limited)
• Women's health services
• Child health services
• Chronic disease management
• Health education

Community Health Centres by State

NSW Community Health

Find your local centre: nsw.gov.au/local-health-districts Services include:

• GP services
• Mental health programs
• Drug and alcohol services
• Sexual health clinics
• Women's health

VIC Community Health

Major providers:

• cohealth: Multiple locations across Melbourne
• Bendigo Community Health Services
• Gateway Health (Northeast Victoria)
• South West Healthcare (Warrnambool)

QLD Community Health

Queensland Health Community Centres:

• Available in all regions
• Bulk billing GP services
• Allied health services
• Aboriginal and Torres Strait Islander health services

WA Community Health

WA Health Community Health Centres:

• Osborne Park Community Health Centre: 6456 6456
• Cannington Community Health Centre: 6456 6700
• Joondalup Health Campus: 9400 9400

SA Community Health

SA Health Community Health:

• Modbury Hospital Community Health: 8161 6600
• Noarlunga Health Service: 8384 9222
• Gawler Health Service: 8182 9000

TAS Community Health

Tasmanian Health Service:

• Hobart Community Health Centre: 6166 6900
• Launceston Community Health: 6777 6700

ACT Community Health

ACT Health Community Health Centres:

• Belconnen Community Health Centre: 5124 7800
• Tuggeranong Community Health Centre: 5124 5600
• City Community Health Centre: 5124 5100

NT Community Health

NT Health Community Health:

• Palmerston Regional Hospital: 8922 6211
• Gove District Hospital: 8987 4000

🦷 EMERGENCY DENTAL CARE

Public Dental Services

Eligibility: Usually require Health Care Card or Pensioner Concession Card Services: Emergency dental care, basic treatments Cost: FREE for eligible patients

Public Dental by State

NSW Health Dental Services

• Emergency dental: Available at some hospitals
• Community dental clinics: Waiting lists apply
• School dental services: Free for children

VIC Dental Health Services

• Royal Dental Hospital of Melbourne: 9341 1000
• Community dental clinics throughout Victoria
• Mobile dental services in rural areas

QLD Oral Health Services

• Queensland Health dental clinics
• Emergency dental at some hospitals
• Indigenous dental services

WA Dental Health Services

• Dental Health Services WA: 9313 0555
• Community dental clinics
• Emergency dental services

SA Dental Services

• SA Dental Service: 1300 008 222
• Adelaide Dental Hospital: 8222 8222
• Community dental clinics

Private Dental Emergency Help

Dental emergency relief:

• Some community organisations provide dental vouchers
• Charitable dental programs
• Dental schools (students supervised by qualified dentists)

Payment plans:

• Most dentists offer payment plans
• Some accept Afterpay or similar services
• Ask about pensioner/concession discounts

🧠 FREE MENTAL HEALTH SERVICES

Medicare-Subsidised Mental Health

Mental Health Care Plan through GP:

• Up to 20 subsidised psychology sessions per year
• Bulk billing psychologists available
• GP referral required

How to access:

1. See bulk billing GP
2. Discuss mental health concerns
3. GP creates Mental Health Care Plan
4. Get referral to psychologist
5. Find bulk billing psychologist

Crisis Mental Health Services (FREE)

24/7 crisis support:

• Lifeline: 13 11 14 (crisis counselling)
• Beyond Blue: 1300 22 4636 (depression/anxiety)
• SANE Australia: 1800 18 7263 (mental illness support)

Community mental health services:

• Available through all state health services
• No cost for assessment and crisis support
• Ongoing support available

Bulk Billing Psychologists and Counsellors

Finding affordable mental health care:

• Use Psychology Australia directory (psychology.org.au)
• Filter by "bulk billing" or "Medicare rebates"
• Community health centres often have counsellors
• Some charitable organisations provide free counselling

👶 CHILDREN'S FREE HEALTHCARE

Child Health Services

Always free for children:

• Emergency department treatment
• Immunisations (through local councils)
• School health programs
• Child health nurses

Bulk billing for children:

• Many GPs bulk bill all children under 16
• Specialist paediatric services through public hospitals
• Child mental health services

Immunisation Programs

Free childhood immunisations:

• Available through local councils
• GPs (bulk billing available)
• Community health centres
• Mobile immunisation clinics

Contact your local council for immunisation schedules

🤰 WOMEN'S HEALTH SERVICES

Free Women's Health Care

Women's Health Centres (all states):

• Bulk billing GP services
• Sexual and reproductive health
• Contraception advice and prescriptions
• Pregnancy support
• Domestic violence support

Pregnancy and Birth Services

Public maternity services:

• FREE pregnancy care and birth
• Antenatal appointments
• Hospital birth
• Postnatal care
• Midwifery services

Family Planning Clinics:

• Subsidised contraception
• Sexual health services
• Pregnancy counselling
• STI testing and treatment

👴 SENIORS AND HEALTHCARE

Additional Benefits for Seniors

Seniors Health Card benefits:

• Bulk billing more likely
• Discounted prescriptions
• Additional Medicare benefits
• Free or subsidised specialist services

Aged Care Health Services:

• Commonwealth Home Support Programme
• My Aged Care services: 1800 200 422
• Community nursing services
• Allied health services (physio, occupational therapy)

Home Healthcare for Seniors

Services available:

• District nursing
• Allied health visits
• Medical equipment loans
• Medication management
• Personal care assistance

🌍 MULTICULTURAL HEALTH SERVICES

Interpreter Services

Free interpreter services:

• Translating & Interpreting Service: 131 450
• Available for all medical appointments
• Book through doctor's office
• No cost to patient

Culturally Specific Health Services

Available for major cultural communities:

• Arabic-speaking health services
• Chinese health services
• Vietnamese health services
• Indian subcontinent health services
• African health services

Find services through:

• State multicultural health units
• Ethnic community organisations
• Settlement services

🏳️‍🌈 LGBTI+ HEALTH SERVICES

Specialist LGBTI+ Health Clinics

Major cities have specialist services:

• ACON Health (NSW): 9206 2000
• Thorne Harbour Health (VIC): 9865 6700
• Queensland Positive People (QLD): 3013 5555
• WA AIDS Council (WA): 9482 0000

Services include:

• Sexual health testing and treatment
• HIV/AIDS support
• Hormone therapy
• Mental health support
• General healthcare in inclusive environment

💊 PRESCRIPTION MEDICINE HELP

Pharmaceutical Benefits Scheme (PBS)

Prescription costs with concession card:

• $7.70 per prescription maximum
• Safety net after 60 prescriptions per year
• Some medicines completely free

Getting Medicine When You Can't Afford It

Options available:

1. Ask GP for samples - doctors often have free samples
2. Generic medicines - much cheaper than brand names
3. Payment plans - most pharmacies offer payment plans
4. Charity programs - some pharmaceutical companies have compassion programs
5. Community health centres - may have emergency medicine supplies

Medicine Subsidy Programs

Available through:

• Patient assistance programs
• Charitable foundations
• Community health centres
• Aboriginal medical services

🚑 SPECIALIST SERVICES

Free Specialist Care Through Public System

How to access:

1. Get GP referral
2. Join public hospital waiting list
3. Emergency conditions seen immediately
4. Non-urgent conditions may have waiting periods

Categories of care:

• Category 1: Urgent (seen within 30 days)
• Category 2: Semi-urgent (seen within 90 days)
• Category 3: Non-urgent (seen within 365 days)

Specialist Clinics in Public Hospitals

Available specialties:

• Cardiology (heart)
• Oncology (cancer)
• Endocrinology (diabetes, hormones)
• Gastroenterology (digestive)
• Neurology (brain and nerves)
• Orthopaedics (bones and joints)
• Dermatology (skin)

🏥 RURAL AND REMOTE HEALTHCARE

Royal Flying Doctor Service

Emergency medical services for remote areas

• Emergency evacuations
• Regular clinic visits
• Telehealth services
• Dental and specialist visits

Rural Health Services

Enhanced services in rural areas:

• Bulk billing incentives for rural GPs
• Visiting specialist services
• Mobile health services
• Telehealth consultations
• Emergency retrieval services

Rural Health Workforce Programs

Additional support:

• More bulk billing doctors
• Extended consultations
• Home visit services
• Community health programs

📱 TELEHEALTH AND ONLINE SERVICES

Medicare Telehealth

Bulk billing telehealth available:

• GP consultations via phone/video
• Mental health consultations
• Specialist consultations (with referral)
• Follow-up appointments

How to access:

1. Contact your usual GP practice
2. Book telehealth appointment
3. Ensure Medicare details are up to date
4. Take consultation at home

healthdirect Australia: 1800 022 222

24/7 health advice line:

• Registered nurses available
• Free health advice
• Help deciding if you need urgent care
• Information about local services
• Interpreter services available

Mental Health Online Services

Free online mental health support:

• Beyond Blue online chat
• Lifeline online chat
• eheadspace (for young people)
• MindSpot (free online assessments and treatment)

🛡️ HEALTHCARE RIGHTS AND ADVOCACY

Your Healthcare Rights

You have the right to:

• Emergency treatment regardless of ability to pay
• Interpreter services
• Privacy and confidentiality
• Informed consent
• Complaint processes if not satisfied
• Second opinions

Health Advocacy Services

Free advocacy available:

• Health Rights Hotline (varies by state)
• Health Care Complaints Commission
• Consumer health organisations
• Aboriginal health advocacy services
• Disability advocacy services

Complaint Processes

If you're not satisfied with care:

1. Speak to the health service directly
2. Contact your state's Health Care Complaints Commission
3. Seek health advocacy support
4. Contact professional regulatory bodies if needed

💰 FINANCIAL HELP FOR MEDICAL EXPENSES

Medical bills you can't afford

Options available:

• Payment plans with providers
• Financial hardship programs at hospitals
• Medical bill advocacy services
• Charity care programs
• Medical expense grants

Travel for Medical Treatment

Patient Assisted Travel Schemes:

• Available in all states
• Help with travel costs for specialist treatment
• Accommodation assistance
• Available for both patients and carers

Eligibility usually includes:

• Live more than 100km from specialist service
• Referred by GP or specialist
• Treatment not available locally

🏥 SPECIFIC HEALTH CONDITIONS

Chronic Disease Management

Free services for chronic conditions:

• Diabetes education and support
• Heart disease management
• Cancer support services
• Kidney disease services
• Mental health ongoing support

Care coordination:

• GP Management Plans
• Team Care Arrangements
• Allied health services
• Regular monitoring and support

Cancer Services

Free cancer treatment:

• All cancer treatment in public hospitals
• Chemotherapy and radiation therapy
• Cancer support services
• Palliative care services

Disability and Healthcare

Additional support for people with disabilities:

• NDIS-funded health supports
• Disability liaison officers in hospitals
• Accessible health services
• Communication support
• Carer support services

📞 EMERGENCY HEALTH CONTACTS - SAVE THESE

Emergency Services:

• 000 - Emergency (ambulance, police, fire)
• Poisons Information: 13 11 26

Health Information:

• healthdirect: 1800 022 222 (24/7)
• Medicare: 132 011

Crisis Support:

• Lifeline: 13 11 14
• Beyond Blue: 1300 22 4636
• Kids Helpline: 1800 55 1800
• 1800RESPECT: 1800 737 732

Medical Services:

• Your local bulk billing GP: [Find using healthdirect.gov.au]
• Nearest Emergency Department: [Find using healthdirect.gov.au]
• Community Health Centre: [Contact local council]

🔄 WHAT TO DO RIGHT NOW

If you need medical care today:

1. ✅ Emergency? Call 000 or go to Emergency Department
2. ✅ Non-emergency? Call healthdirect: 1800 022 222
3. ✅ Find bulk billing GP: healthdirect.gov.au
4. ✅ Check if you're eligible for Medicare
5. ✅ Apply for Health Care Card if low income

If you can't afford medical bills:

1. ✅ Apply for Medicare if eligible
2. ✅ Get Health Care Card for concessions
3. ✅ Find bulk billing providers
4. ✅ Contact community health centres
5. ✅ Ask about payment plans

For ongoing health needs:

1. ✅ Find regular bulk billing GP
2. ✅ Apply for all eligible concessions
3. ✅ Use community health services
4. ✅ Get Mental Health Care Plan if needed
5. ✅ Access preventive care programs

---

🏥 REMEMBER: HEALTHCARE IS A RIGHT

You deserve medical care:

• Emergency treatment is free for everyone in Australia
• Many services are available at no cost
• Don't delay seeking help because of money concerns
• Health professionals are there to help, not judge
• Prevention and early treatment save money and lives

Help is available:

• Medicare covers most essential healthcare
• Community health centres provide comprehensive free care
• Bulk billing doctors don't charge you anything
• Emergency departments never turn people away for inability to pay
• Support services exist to help you navigate the system

Your health matters more than money. Seek care when you need it.

Last Updated: August 28, 2025
Service Information Last Verified: August 2025

---

This guide provides general information only. Healthcare services and eligibility can change. Always check current information with healthcare providers and official sources.